If you have a payday loan or you are interested in finding out more about them, then it is possible that you will want to contact one or several payday loan companies. It is a good idea to contact some payday loan companies before you take out a loan, for example as you will be able to find out more about them, how they work and whether you think they will be a good company for you to use. If you have a loan and need some information or are having trouble paying or whatever, then you may want to get in touch with the company that you have a loan form in order to find out more or to discuss things from them.
Representative Example: £400 borrowed for 90 days. Total amount repayable is £561.92 in 3 monthly instalments of £187.31. Interest charged is £161.92, interest rate 161.9% (variable). Representative 305.9% APR. We are a broker not a lender. We don't charge fees. We don't sell your personal information.
There are different ways that payday loan companies allow you to contact them. The lenders may vary in the ways that they will want you to contact them. Some may have more than one method and others may have just one. It can make a big difference to you, as a borrower, if you need to communicate with them and they do not have a method that you feel works for you. It can therefore be worth looking at the options and thinking about how you feel about them.
Many of the payday loan companies will allow you to apply using an online form. You may also have a form to send them messages as well. These can be good as they prompt you to answer certain questions which can help you to communicate more clearly. They are also useful for anyone who prefers not to speak to people or perhaps does not have so much time and so will not want to have a conversation.
There is a lack of personality with a form and you will not know whether it is received and how long it will take to get an answer. This can leave you feeling a bit insecure and worried. You may also worry about sending personal information through a website, although you should be able to check if it is secure before you do so.
Email communication is similar to an online form in the security and method. You may not feel safe sending personal information by email and you will not know if it has been received or whether it is being dealt with unless you get a courtesy reply saying so.
However, you will be able to give more information if you want to, without being constrained by a form. You may also have a direct contact with someone which will feel more personal than just filling details into a form.
Dealing by telephone can be preferred by many people. Speaking to someone who works for the company will help to give you an idea of what the company is like. You will also be able to get instant responses to any questions and queries that you may have rather than waiting for a reply. It can feel a lot more personal.
Some people are not happy with using the phone though. They do not like speaking in this way because it makes them feel uncomfortable.
There are a few payday lenders that will let you communicate through text messaging. Some people really like this way of communicating. It could be something that they have grown up with or are familiar with and they are very comfortable with it. There will be many people who are not so keen on this idea though, perhaps because they find texting difficult and limiting or they do not have the facility to do it.
Some payday lenders do have high street shops. This means that if you want to speak to someone face to face about their loans or want to apply for one in person, then it is easy to do this. You may prefer to go to a company with a branch so that you can go and visit them if you have a problem or question and you can feel reassured that there will be someone there to help you.
Therefore the best way to communicate with a payday lender can vary depending on your personal preferences. There are a lot of options and it is worth thinking about which is right for you.